Can you tell me why when 4 of us came in for salad bar Sunday night there wasn't any lettuce the boy working it said they ran out of it at lunch time seems like they would have had plenty of time to go to Hanifords and purchase more.

Peggy Canning | Sep 24, 2018 | Category: Steak house in Plattsburgh, New York

Butcher Block - All questions

Address: 15 Booth Dr, Plattsburgh, NY 12901, USA

Sonya Patnode | Sep 24, 2018

They have really gone downhill! No lettuce on a salad bar is inexcusable!!

KrazeeGpurple | Sep 24, 2018

The last time I went there, a few months ago, I was with my son for lunch. We ordered off the 'new' menu (neither of us had the salad bar or a salad) & after waiting a reasonable amount of time for food prep, we were served nicely cooked, fresh food. We had a burger with lettuce & other veggies dressing it. The veggies were very fresh that day. The service was very good -- our waitress was clean, cheery, responsive & promptly answered all our requests appropriately. The new, open, bright ambience was very nice although it was a bit chilly for me, but my son was comfortable (I'm typically colder than others indoors, so it wasn't surprising or odd for me lol). I couldn't finish my entire meal so I took my leftovers home & my waitress again was very pleasant & accommodating. I'm really sorry to hear it went downhill so far & so fast-- from my very positive experience to your regrettable time! I sure hope someone from the Butcher Block who's in a position to improve things reads all this!

Gregory Gaul | Sep 24, 2018

Your experiences are indicative of why I am not a fan of the Butcher Block.

Peggy Canning | Sep 24, 2018

Soup was awful too bad experience..

Lisa Wheeler | Sep 24, 2018

Lettuce find out.

Terry Polhemus | Sep 24, 2018

They should have time

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