How very odd, we love that place, will bet staffing is the problem, needs to be re trained, or new supervisor! Complain directly to store.
Also have been having problems with Northport drive through. No egg on a sandwich. Wrong bagel , wrong cream cheese. Use to go often not anymore
I agree also. Both Peneras in this area have become very bad recently. I was at the PC Panera last night and they forgot to make my food. There were so many complaints last night, the manager was literally walking from table to table dealing with food issues. It is almost not worth going to either of the two Peneras in the NP/PC area.
I agree with you see the manager
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