Wow. A lot of bad reviews! Does management have a plan for evaluation and improvement?

S. K. | Sep 23, 2019 | Category: Oil change service

Jiffy Lube - All questions

Address: 1600 Price Crk Wy, North Port, FL 34288, USA

Jiffy Lube | Sep 23, 2019

Hi S.K. We keep clear records of any customer issues. For 2018 we had 0.15% of vehicles serviced that had problems. These vehicles are typically older vehicles, vehicles that people have just purchased etc. We service so many vehicles and in the odd situation something goes wrong the angrier (understandably) people complain however, the vast majority of happy customers don't come online to leave positive reviews. There is no problem, we're constantly evolving and improving as any good business does. In short reviews are not truly representative of how things are. Hope that helps.

Brian King | Sep 23, 2019

The workers are great, but the price of that service is very high.

Add Answer

Thanks! Your answer is awaiting moderation.

Other Questions

basic non synthetic oil change price?

Alicia Spaulding | Sep 22, 2020
Read More

Synthetic blend oil change price?

Sandra Large | Sep 23, 2018
Read More

Trending Places