Because only 1 drive thru is open and you cannot eat inside. It takes a 30 to 45 min to get through the drive thru. Be prepared to wait. Don't be surprised if they are sold out of ice cream or food you would like to order. Definitely not worth the wait. This is the worst location and slowest I have ever experienced in fast food. Fast food at the store should be considered slow food.
I don't feel its the worst..if i have a issue with a item..i take it backup to the counter and its taken care of with no problem..
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