The folks at best buy don't repair electronics, if you buy from them and purchase an extended warrantee they send your device off
Give their customer service a call. I'm sure they'll be able to help.
Gena i believe they do fix them there. If not, i do know they will give you a reference to who can. Some places to check is ( U break it i fix it) or theres a place on Park Meadows rd off 41 by crystal drive that fixes computers, etc. I hope this is helpful to you.
They would have to send it away to get fixed, if they would even do that...
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