Ask for Tom Ann he is the service Mgr. He can give you an idea on failure test / fix. He's a good guy
Sometimes a blown fuse doesn't show char. Do you have a multimeter with which you can check to see if it's open? Do you have a spare fuse in the box you can try? If none of that works, Van Bortel has always been good to me about doing a quick check without having to schedule it in. And they can fix an easy problem (e.g. new fuse) right then.
Have you installed the Ford MyPass App on a device. This provides good information on FAULTS and ERRORS. You will need to setup you're vehicle to the app by its VIN.
Like James said.....Tom Anne, Steve Smith, Bob Rothfuss......those are my go to guys.
Lee...I would say give the Service Department a call and they should be able to tell you over the phone or if you would need to bring it in...Good luck sir!!
Thanks! Your answer is awaiting moderation.