Hello, did someone pay the security deposit with a debit card, if so, did they do well with the refund? I'm talking about debit, not credit card. Thank you!!

They do not reinstate you. It happened to me in the month of April that I was there.

You have to make a little unknown charge, the hotel operation is not endorsed by the ATACYC credit card chamber, the same thing happened to me and many others You also have charges for the beach, gym and swimming pool, whether you use it or not, also the guarantee fund is not due to blocking, they charge you a coupon, which then when you leave "they forget to enter the charge, you have to ignore it to the card, so that they return it to you, if you do not realize it is left for the employees, the Wi-Fi does not exist, the boxes of the departments are glued WITH INSULATING TAPE, the beach is a strip of 4 or 5 meters and they charge you As if it were an all-inclusive in CUBA, when you leave, the check-out employees charge you for the parking delay, whether you are late or not, because they show a slip that they did not give you when entering with a different schedule than the one you agreed to when taking the room

I hired by agency and paid cash to the agency, no deposit was made. It is a good hotel, we have already been several times and never had a problem with anything. Luck.

I did not pass!

They didn't ask us for a deposit ........

No, I made the deposit by bank transfer.

No