Seriously, remember when you could actually reach a living, breathing person? If I want a 'menu', I'll go to a restaurant... What do you need, because if you dial or opt for "0", it usually defaults to the obscure 'Human'... Try that and the best of luck. Sincerely.
Go in person
Use the automation direct and it will guide you to the right person and if they don't know Im sure they can direct to the person who can, hope this helps
I am not sure about this.
The voice menu always directs me to the department I need. Never have problems
You can usually just keep pounding 0 until they answer.
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