You have to keep calling until someone picks up
U really can't get a manager. Best times to call are usually round 10:00-10:30am aftr theyv slowed down checking the 9am appointments in. Its usually busy during that time.Then usually after 1pm after lunch. Lunch is 12-1pm. They close at 3pm. Hope ths helps you out. Oh yea, Mondays for energy assistance is really hard cuz they only take calls for 1 hour. Good luck, may God bless
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