How come your workers don't care about customer service anymore

Mike Ghoul | Dec 25, 2019 | Category: Fast food restaurant in Santa Clara, California

McDonald's - All questions

Address: 2850 Augustine Dr, Santa Clara, CA 95054, USA

Next Level Eddie | Dec 26, 2019

Just drive 1.8 miles to the next McDonalds this location is the worst ever. This location has been closed many times when I stop by, and when they are open they are usually out of lots of items. And terrible customer service. Employees are very rude, and really just dont care.

Stephany 'Alyx' Huizar-Guarneros | Dec 26, 2019

I use to work here and I can tell you it's the management. The overwork the workers and call them names behind their back. They take advantage of the fact most feel they don't have an option. Sometimes a customer will get violent and they tell them not to call the cops and to keep working. Though most customers don't cause a scene at least a handful are willing to remind the workers they work at McDonald's and scream at them. I can't wait til the machines take the cashier's job because they are not worth the 15$ per hour.

Salvador Duarte | Dec 26, 2018

Yes we are all going to be losing our jobs do to the robots

MICHAEL O.P | Dec 26, 2018

Because they're figuring out that they're getting their jobs taken over by robots

Julie Parsons | Nov 25, 2020

Just went there. They were fast, polite and nice.

Betsy Gable | Dec 26, 2019

How a store is ran is on the managers shoulders.

Marc Marco | Dec 26, 2018

Why do you address the question to the workers this app this location find her on Google Maps doesn't have anything to do with the workers at the restaurant you have to be a real smart person to use this to ask questions to the employees

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