previously worked here and moved out of state before i got paid , cheryll the manager refused to send my check thru the mail and payroll has not answered or returned my call for a year what do i don

Contact the wage and hour division of the National Labor Relations Board. They will hold the franchise owner responsible and may fine them. This is illegal

Very sad to see, about that...

Offer to send a self addressed stamped envelope. If she still wont send it then find the regional manager's number and call him or her. Dont mess around with the district manager, go to his boss, the regional. They will get you results. In the meantime keeo trying the human resources.