Why havee a drive thru whenn they have you pull arond and park i feel this is not very good customer service

Richard Adams | Sep 17, 2020 | Category: Fast food restaurant in Palmdale, California

Doublz - All questions

Address: 2230 E Palmdale Blvd, Palmdale, CA 93550, USA

Doublz | Sep 17, 2020

Every order is made fresh when ordered. Most chains premake food items and they sit under heat lamps and warmers. At Doublz, we don't do that. When you order any item, it is made to order. Certain items do take a little longer to cook or prepare, and that is when we will have a customer pull around and we will bring out the order, so all of the cars behind you get there food fresh and hot. Thanks for understanding and visiting Doublz.

Samuel Escovar | Sep 17, 2020

The reason for having someone pull out front and park usually is due to something in your order that takes much longer to prepare than the rest of your items so they have you pull up front so other customers with items that will be ready much faster can also have their food be nice and warm when they eat it.

West B. | Sep 17, 2020

Why ? Carl's jr. Does it, Wendy's does it, regardless it's a small drive thru, plus if your food comes out hot, why does it matter ?

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