They got good ice cream though
The service at night has been in the pitts for a long time. I stopped while the manager was there on day shift and complained and was told it would change. Given a $20 gift card and here it is a year later and it is still bad. We usually get smoothies and the bottom quarter of the glass is ice chips. Not good for busy. We stop going at all.
I like DQ. The employees are always very nice to me and my orders are always correct. Yes, sometimes I have to wait in the drive-thru line, but all restaurants are like that. I also like the menu choices. Keep up the good work! And no...I don't work there; these are my honest opinions.
I agree. Food is good but service is lousy. I live in cannelton and work and troy and seems like i gotta leave an hour early to make it to work on time if I wanna go to DQ because even with no customers there it takes me the better part of 30 minutes just to get my meal.
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