I'll say this, I wanted leather attached to the insoles of my flip-flops and cut pieces of my own, brought it to them, and asked how much. The lady said $12 (which was the top of what I considered reasonable) and they did a beautiful job. Full disclosure, they promised them in a week, but called after 6 days and said another week. I considered it reasonable, and appreciated that they left a voicemail. So I'd call them flexible, reasonable, and decent in communication.
Need to call them
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