Good afternoon. I am in the same situation. On November 17, 2021, you received my cargo from Venezuela through Aerocasillas and you informed me that you would not dispatch the cargo until Aerocasillas settled its commitments with you. I need a concrete and secure answer, I want to know where and Who has my order to be able to solve.
Good afternoon Mr. León .. The company with which you sent your box from Venezuela 5 months ago is called Aerocasillas. Aerocav has no relationship with said company. Aerocasillas contracted our company for the distribution of said merchandise 2 weeks ago, when the cargo arrived at our offices in Miami. Please contact Aerocasillas in Venezuela for information about your box. Asking for the AP number assigned to your home. Thanks a lot..
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