Is it true they no longer accept exchanges for worn out shoes

REDSUNSHINE | Sep 16, 2018 | Category: Clothing store

L.L.Bean - All questions

Address: 75 Evergreen Way, South Windsor, CT 06074, USA

Anthony Rinaldi | Sep 16, 2018

Yes, they have gone back on their policy retroactively changing the guarantee that was in place when you purchased the items. I wonder if all these "people are abusing the system so it's cool" people would be on board for that excuse for cars that were under warranty being refused service because "too many people were bringing them back for problems within 3 years". I mean come on, do you really expect a car to last more than three years? Stop consumer scum.

Tammy Desmond | Sep 16, 2018

Yes. People are theives. They return old merchandise to get new. That drives the prices up for the honest people. I am glad they changed their policy.

Ken S | Sep 16, 2018

Only within a year and with a receipt. Too many people abusing the old policy.😟

Louis Bernocco | Sep 16, 2018

Now, it's one Year only

Ray Morin | Sep 16, 2018

Yes

Brad F | Sep 16, 2018

Yes their policynhas changed due to people abusing the system. Cant blame em. Love the store quality stuff.

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