Why do you not serve people who have service dogs licensed service dogs I was asked to leave and I had all her papers I need my service dog she is not a comfort dog she is a service dog

RitaIrene Ferguson-Whitaker | Sep 16, 2019 | Category: Buffet restaurant in Winter Haven, Florida

Buffet City - All questions

Address: 810 Cypress Gardens Blvd, Winter Haven, FL 33880, USA

Jessica Estrada | Sep 16, 2019

I do not represent the location at all but, I know of people that are severly allergic to dogs and can't be close to one. Maybe not to encounter confrontation with others? Lots of people also want dogs far from their food. I am sorry this happened to you.

Kat Davis Cooke | Sep 15, 2020

Emotional support dogs do not have the same rights and privileges as officially registered Service Dogs.

RitaIrene Ferguson-Whitaker | Sep 16, 2019

It is against the law for the restaurant to refuse me the dog that I have does not have hair she has fur she is an allergy free dog she's a small dog and when I go to restaurants she goes into a stroller which is sealed this way she can still have contact with me I do not bring the dog close to the food we sit at the table and I have a friend that watches the dog so I could go get something to eat and come directly back to the table or I stay with her and somebody gets to food for me I have reported this to the proper authorities I will never return to that place because of the way I was treated You cannot be allergic to my service dog. I will never go there and I will never recommend this place ever

Havik Reptiles | Sep 15, 2020

There is no nationally accepted license for a service animal. Legally they are allowed to ask you 2 questions, does the animal provide a service, and what service does the animal provide

Charles Trowell | Sep 15, 2020

If it is a service dog they cannot refuse you entry it's against federal law to do so. File a complaint through the ADA and they will get a warning and education after that they start racking up fines.

Sunkissed Floridian | Aug 16, 2022

Probably because you would be around food .

Harriett Whitley | Sep 16, 2019

Aww

David French | Sep 16, 2019

never have taken a service dog in there, not sure

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