Sometimes you need to go there and if they're not busy they can get you in and with the person you want
You can make an appointment in advance if you make it the same day you get your hair cut/styled/colored etc.
No appointments they do what is called a call ahead the same day you want the service you call ahead and you can request your stylist at that time or they can tell you who is available that day
You can call and make an appointment with the same stylist for that day if they are not off. All of my dealings with them have been positive and all of the personal do a fantastic job. I use Tim and he fantastic and Deanna is fantastic also.
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