You need to have both keys in the vehicle - the MyKey and the Admin key. With both keys in the vehicle, just go to the MyKey settings section and cancel the MyKey. If you need further assistance, you can reach out to us. David Nelson/Director/Customer Relations/Greenway Ford
Yes one of our Ford product specialist would be happy to assist you during a visit. You may also find this video very useful - https://youtu.be/uAoVnYHWjCE.
Call them..you will probably have to bring it in
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