Actually I did call and it took so long that after 10 minutes the phone went to the auto attendant and I had to leave a message which I haven't heard back from you yet. I called back again and it was pretty close to that cut off time again and I finally got my answer. Need to answer the phones a little quicker or it goes to the auto attendant and you have the choice of hanging up or leaving a message.
You'll probably get an answer from them quicker by calling.
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