Irene, if you have an issue with the shoes, return them. I bought some for my grandson and they are the real thing, my grandson loves his shoes, as a matter of fact, he loves all of his shoes as I, when he needs new ones he always asks me to take him to the SKETCHERS outlet in M.V. I always end up buying him at least 2 pairs if not 4.
I've been going to that outlet for a long time. Take them back if your sure they are knock offs. They are easy to work with.
Very good shoes and very cheap almost given away the factory is near my house greetings and happy Sunday
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