You have to send a letter or go in person to your home gym. If your home gym is no longer open you can go online and switch your home gym to another location, then send letter. It's recommended that you send a certified letter if you do not go in person!
Hi James. We'd hate to see you go! But, we understand! If your club is open, the best and quickest way to start the cancellation process is to call your home club or go in person. If your club is closed, please visit: https://www.planetfitness.com/about-planet-fitness/contact-us
Thanks! Your answer is awaiting moderation.