Yes, get back with them and they will make it right
Hi Teresa Thank you for your recent order and for trusting Amsterdam to supply a great product. We apologize for this issue as this shouldn't be happening. We offer 100% Satisfaction Guarantee on all products purchased within 365 days and advise you to contact our customer service so we can resolve, Thank you for making us aware.
Probably so. I have the same pens and mine are doing well. Try calling the company and see what they have to say.
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