Dude, just visit the manager
My mom lives there and loves it. There is an elevator for all upper floors. It is independent living so any personal assistance is on you and you pay that person. If you need daily care this may not be a good fit. As the other person mentioned...just call or go. I can't imagine they have their finger on the pulse of technology😅
Sorry i can't answer any of your questions about living arrangements. I'm an independent caregiver at Solstice.
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