I have not had that experience; however, I would get the names of those individuauls and report to management. Also Head Quarters ( main office branch). If its not reported then things will remain the same. Poor customer service is just not unacceptable in my book. Just how I see things. My opinion!
My question is how did you call them on said date when today is just the 11th, the 12th, hasn't gotten here yet. May I suggest getting up and going in, you can get much better service in person than over the phone.
Pray and be thankful
Report them that's too early for that
Call the corporate office in Arkansas
I would report both employees to Walmart corporate office in Arkansas. Also the store manager too.
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