I'm very disappointed as well not only that the service is very unpleasant between the hours of 8 p.m to closing the young management there needs replacing. I will not be going back there also I'm telling all my family and friends not to go there EVER.
I usually phone order ahead to have a speedy pick up order. Today as I was ordering who ever is on the phone just picked up and hung up on me.
Thanks for everybody's input. I will contact their main office for more information.
They used to do it, but they stopped it not long after introducing the rewards program. It sucks since my family would go often and we definitely took advantage if it. As for the service, I find that the best staff tend to work there during the lunch hours as well as breakfast on weekends.
I don't understand it myself. It's disappointing and makes me frequent the other locations even tho it is closer to me.
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