I went through the same thing, and the reason is that they have a lot of work and I had to go to the office personally and receive the information I needed.
These places of public housing of the government in quotes are all the same and respond in the same way. You go to their offices and they reluctantly attend you and the saddest part is that you have nowhere to stay. We are making arrangements for the Press to intervene and try to talk to the mayor Mr. Thank you.
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