Because they are an emergency room for your pets. Yes they work with you on costs. I used them for my dog and found them to be caring people who explain in detail your options. They went above what i expected and even sebt my vet a report on the care as well as sending me a card with an unexpected gift a few days after I lost my sweet baby. You have several options in payment which the front desk will go over wi2you. I highly recommend this office.
I think because they're an emergency clinic so they open after the vets close and stay open until the vets open in the morning. And I'm unsure about the billing but you can call and ask.
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