How come no one is answering the phone I've called 4 times and all it does is rings until it hangs up on me

Lack of help there. Call Corporate and complain.

They are always busy and you have to forever for you food. Call corporate

My experience there was terrible and I got the feeling that the type of service I received was the norm. I'd be willing to bet that they don't want to answer the phone because they're certain it'll be someone complaining. I agree with the previous post. Call corporate.