Store won't help u have to get number off walmart app will be different then store number happened to me with car battery.i called the store no go.finally got a person told my order said delivered but it never came took about week and 5calls but I did finally get it.can call u credit card n explain they start process to get ur money but then u have to cancel card but u get ur money back.good luck
You can start a return it get refund using app.
You should be able to request a refund through the app. Just go to your order and there should be a button that says start a return or something like that.
I would just call the store they should be able to tell you who you would need to talk too.
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