Do you repair vintage turntables or tuners?

Sally Spurney | Aug 31, 2018 | Category: Home audio store

Audio Element - All questions

Address: 117 Union St, Pasadena, CA 91103, USA

Rod Hicks | Oct 4, 2021

Do NOT waste your time. These guys are arrogant @sses but glad to take your money. They didn’t even bother to get up from the couch when I entered their store!! I felt like I was bothering them! They had an album cleaner sitting out and would not offer to either clean or let me clean my albums as they used too. They said because they don’t want people in their store?!? How does that make sense? Well.. mission accomplished I was the only one there! Ha! Out of Business soon.

Audio Element | Oct 4, 2021

Hi Rod, Thank you for sharing your point of view. We want to clarify that we still definitely encourage our customers to continue shopping with us in-store. We are also mandated to comply with LA County COVID safety protocols for the sake of our customers and staff. As we explained during your visit, these new protocols led us to make the difficult decision to terminate our record cleaning program; and we now keep the cleaning machines on display for demonstration purposes only. We’re sorry we can no longer offer this service to you, but we are more than happy to demonstrate the cleaning machines should you choose to purchase one to safely use at home.

Sean-Paul Williams | Aug 31, 2018

Hello Sally! Yes, we evaluate and repair any and all turntables. We are also happy to evaluate your tuner to see what it may need. You are welcome any time during our business hours. Thank you! -Ae

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