This is not the experience we aim to provide. We apologize that this occurred and will be discussing this with our team. We appreciate you bringing this to our attention.
Repeat calling usually right around the time they open will show results because they are horribly understaffed in the service area or the other option with guaranteed results is making the appointment in person
Spam call. That's the only way I can get through. It's annoying, but after 4-5 continuous calls, someone will pick up. It sounds like a complete a-hole thing to do, and I hate that I have to resort to this method, but this method was taken up after was after I too did not get any of my voice messages returned.
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