we bought a sound bar for my mother in law a few months ago. It's really terrible. We want to exchange it. We have the original box but can't find the receipt. can we still exchange it?

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Lee Lassow | Aug 21, 2020

Check your credit card statement. then talk to a manager

Barton Thompson | Aug 21, 2020

Talk to the manager at customer service.

Yuriy Mysak | Aug 21, 2020

I think best buy does exchanges like that if you have the number of the Credit Card it was purchased with or the card itself

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