I arrived at the Church’s Chicken at 3040 E 8th Street in National City, CA and the doors were locked at 8:55 p.m., Tuesday, Dec. 5, 2017, but the operation hours says it closes at 9 p.m. is that standard led coustemer service?

Yes, this location doesn't have the best customer service. Also remember this is in the ghetto. Go to a better neighborhood if you want better service. Also learning Spanish in this neighborhood would be a good idea .

I live in Temecula CA and visit family in SD love Churches and stop when ever i am in town. Staff works hard for all the customers i have seen inside the place thaniks respectfully to all

Contact the Manager. Church's usually is open till 9pm

You need to bring up your concerns with them!