Is there a bus to pick up elderly?

Yes, they have a bus in the parking lot.

Do the elderly have to walk to the parking lot to get a ride from their home? The bus is only for the parking lot?

Yes, Bus in Parking Lot, you can also park across the road in the shopping center. Bus will pick up and drop you off. They also have handicap parking. But get there early because spaces go quickly.

We have neighborhood people that possibly help, call the office and they can connect you with someone

Depends on what you mean. Are you talking about your house or the parking lot. If the parking lot then yes. If you mean your house then I am not sure.