I understand. Try putting your in a machine and you'll see in the middle a gift symbol. Press that and then it will ask you for your pin. And it's possible that you have free play. Or e-mail them and they will call you and then you can find out exactly how much free play you have. I spent $1,000 in one day in there and have received free for months now and free 20 food and hotels rooms free twice a week.your players card I meant to say.
I think thats Bull, I think they should go buy how much money your spending and how much time your in there.. Ive been there just about everyday if not everyday at least 3x a week and im still not up in my card tier... Nor did my free play change...they REALLY need to make a change otherwise they will start losing more customers than they already have... Plus they only give you so much time on reaching that goal of points.. And if you dont make the points in that time frame they set you all the way back to square one... ðŸ˜
When I press my gift symbol, it just says, "check back often for free play" my friend that signed up with me in May, was telling me I was doing it wrong, so I had her try my card, and no go. So then she was confused too. Lol. It's a bummer, cuz I like Red! It has a decent payout I think. But the comps and free play are also important and for me, it's sometimes THEE deciding factor, on if I am going to play a particular casino or not.
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