I have consistently had problems with this location as well. Just FYI, questions on Google Maps are answered by other users and not the business. Try leaving them a review - that is shown to users and also to the business
Try ordering online or download the application
They do answer the phone everytime l call.
They usually answer the phone but put you on hold if they are talking to another customer in person. It has happened several times that they would answer a call when I am collecting my order and place the caller on hold until I am done collecting my order in person. I always placr my order online or using the app and necer have to call them (except once when I requested a change in the order).
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