Do you like standing in line while being ignored by all the cashiers? Do you like wasting 45min of your time doing what would normally take you 15min? And who in their right mind would give this place 5 stars?

no. itnis always a bad day at this one. been here many times. I do not like that chain of Pilots because of price gauging. But, I will stay there before I stay here and that Poor does have good customer service. worth the extra money I spend.

As a professional driver I have never waited 45 minutes and the flying j very nice perhaps just a bad day

I have never been ignored by cashiers...were you perhaps in the professional drivers line and driving a car? Because the big trucks take a few minutes to complete their transactions as the average fill is $700.00 as opposed to a cars being $50.00?

Last time I was there, I didn't have a problem. Yes, I would give it 5 stars.