You need to direct your concern to the store manager Is the only way to find a reasonable solution.
The problem is that it seems that people can't express there concerns properly. The person that response to your concern also can't express themselves properly. It's hard to understand spanglish.
Yes, they receive training.
Oh, how bad it has been in that market, I have no knowledge about training, but you can raise your concern before the Manager to correct this situation. It has never happened to me. Good afternoon
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