I've never had that problem. Maybe someone called in sick that day and they were short-staffed?
No it not customary. They try to get back with everyone in a timely manner. Lately, they have been experiencing huge booms in business and are short staffed. The phones are also a new system and they may not have meant to hang up on you.
Never happened to me. They have always been very polite
Zack and you know this from experience? Im not upset nor am I giving them a bad report, a multi billion dollar business would do well to see there systems match there advertising. And now.....Im ordering another great pizza from them!
Thanks! Your answer is awaiting moderation.