I had ordered a coffee from another Tim Hortons location & my coffee was cold too. However, they explained it was due to me requesting too much cream in it. They offered to make me about it cup or reheat it for me. I didn't want to waste it so I said reheat. It was tasting too awesome to dump. Lol
They are supposed to be making it fresh every 20 minutes, ask them to make it fresh. Maybe Monroe's Tim Hortons is terrible at company policy
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