Customer service sucks here yall should go to the new ine in Bellaire everyone in the store is willing to help yiu even if its not their Dept oh and i bought a HEB brand chicken rice at woodrdg. And both boxes had clumps of mold

Margaret Ferrell | Mar 3, 2019 | Category: Grocery store in Gulfgate / Pine Valley, Houston, TX

H-E-B - All questions

Address: 3111 Woodridge Dr Suite 500, Houston, TX 77087, USA

Brian TheFlorist | Mar 4, 2019

Some of the employees need customer service training. The last time I shopped at the Woodridge location (about a month ago) the checker had a few issues with me and I promised her I will do my best to not be a bother to her in the future. That was the first time in 8 years I have been treated rudely at that location. I was in the 20 items or less line , I thought it was OK if I went 5 items over. (4 pouches of tuna and 4 Cans of peaches put me in the illegal zone.) I made the payment with my debit card and wanted $20.00 in small bills as the change. She refused my request stating she might run out of small bills. I also will be shopping here less although I enjoy the taco and Chicken tenders in the Hot Deli.

NORWOOD GREENE,III | Mar 4, 2019

Thank you for your concern and suggestion...Sorry to hear that you had such previous discrepancies... think I might stop by one day and check out that location as well...I will be sure to let you know what I think...Happy shopping to you and thanks...Adios.

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