cancellation policy. What is it? I read many disappointed customers regarding the policy. No tricks or Fine print. What is your policy regarding cancellation? If I join I will need a full owner written and signed document regarding policy

Yes you sign & get an email agreement. It states that if you want to cancel you have to put it in writing & mail or deliver it to the address listed with 30 day notice.

They go thru same fitness finance company most do...abb fitness or something. You cancel with them...they require 30 day notice prior Sounds like you should go to planet fitness making denands like that

Then on top of that I have been in there and the people at the desk have no knowledge on how to use the computer system to cancel