Why does this place give horrible service then treat you badly when you want what you paid for ???

Desertfrog702 | Feb 3, 2019 | Category: Restaurant in Las Vegas, Nevada

Tropical Smoothie Cafe - All questions

Address: 7660 W Cheyenne Ave Suite 121, Las Vegas, NV 89129, USA

Jay S. | Feb 4, 2019

This place is under new ownership thats why its sucks. The old owners where way better people they actually knew my wife and i by name. New owners suck and are super rude, the food is good but the smoothies are HORRIBLE!!

Res Motion | Feb 4, 2019

How long u wait

Desertfrog702 | Feb 4, 2019

was waiting at the order sign for about 15 mins. And then i ordered a penut paradise, which i normally order. I was told the price right after ordering and stated" i was not asked what type of protein i would like to put in it", the sign says YOUR CHOICE OF PROTEIN. response was that of ignorance and attitude "oh.... well we usually just put whey in it. " i can't eat whey. Thats why i like to choose my protein. I stated i would like pea protein. It was probbably about 30 seconds before i got a response. She said "SOY???" SUPER rude. I stated it again. Another 30 seconds went by she stated with an attitude " do you need more time?" I just pulled forward and waited behind the two cars in front of me. That was about another 5 mins. The place wasn't too busy inside either. When it was my turn at the window i just kept driving. I don't trust service like that with something i can't eat. I liked this place before. Won't go again. And informing my friends to not go here

L.K. Reyes | Feb 4, 2019

Use the app and order ahead of time!

Gerry Malone | Feb 4, 2019

5...10min tops

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