You hve to buy a wash with the card first. After you buy each wash you will have a a certain number of free 10 minute drys that you can see at the bottom of your total balance when you check the card amount. Or you can slide your card 1 time for each 10 minute Increment you want (slide 4 times for 40 minutes) if you washed in at least 1 washer you will see the card will not decrease in total balance right away. Check your total balance to know how many times you can slide for free. However, your right. The ladies are not super helpful i have found myself explaining this to people there more than once. I just know it so well now. Good luck
I fully agree, but you posted this in the question and answer section, not as a review, so most people won't see it and it won't effect their rating. You need to post it as a review so people can see it and be warned again.
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