When we watched Thor, they had technical problem so we left , they gave us a refund and another movie pass.
I've done that a few years ago and received a refund. There was a large group of teen's making noice and laughing so loud we couldn't hear the movie. Got a movie pass not money.
Speak with management of the cinema. They have authority concerning refund situations.
You would have to go over there and ask depending on the circumstances
I don't know
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