Why don't the cell phone area answer the phone they can't be that busy if they are hire another person

I work there sorry dude

Probably because they're on their cell phones

Not sure why. I very seldom call because Walmart is not very good at answering their phones. The operator answers but if you want a specific department, it's a hit and miss. I've called Walmarts in Ky, Tx and Pa. They're all the dame. My daughter works at a Walmart in Tx so, I might ask her when I call her next. Sorry for your fustration.

Walmart goes by sales in that area for scheduling the employees. If you have a complaint you should call and speak to the store manager for further assistance.