They have never kept us from using any machine. They actually tell you to stuff them full. The washers are great and the dryers are even better. Perhaps the item was something that would damage the machine. Then use the absolutely huge washers they have for bulky items.
I also find the staff to be helpful. Anytime they suggest a washer, its for the consumer benefit. However, they still allow you to pick your own washer as long as what your doing isn't going to break the machine. Those are expensive repairs.
I go there every weekend I find the staff to be extremely helpful I never knew that hot water sets in stains so from now on I use cold water Like they recommended My work clothes never looked so clean
Have always found the staff to be extremely helpful, always helping me with what machine I should use. Not only does the suggestion save me money the clothes come out cleaner. I am surprised you had a bad experience.
I've only been there a couple of times, but have found the staff and owner to be quite helpful and friendly.
If it's staff member there. Who is telling you this they are trying to be helpful and save you money if someone breaks a machine in inconveniences others who bring their clothes there also prices will have to rise to cover costs of any repairs I have found staff they friendly and helpful I appreciate their advice
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