I lost my phone, someone, won't give it back
If they don't answer, it's because they are extremely busy. If my calls don't get answered, I'll send a text. They do respond as soon as they can.
I have the same problem. I'm guessing that they're just so busy but it's very frustrating because you want to call ahead to order. But I finally went on their app and ordered that way plus you are able to pay and then just go in and get it out of the self-serve cabinet without having to wait in the Drive-Thru. The parking lot is so small at the airport location it's almost easier to just park and go in and grab your food.
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