The inside was closed !!!
It's normally a lot better if you go in and order from the counter, they get it right a lot more doing so and you can get in and out a bit faster than through the drive through. Not as practical if you're in a hurry but normally works out better.
I have had the same type of experience in the Shippensburg McDonald's many times. I got in the drive thru and and the sandwiches look like they were thrown together and the food is cold. Many times we have to pull over and go in for the food that was not put in the bag. I can even remember a time we ordered chicken wraps...got home n opened them and one looked like it had a bite out of the chicken. Gross as heck. We prefer to go to the McDonald's up on route 11 where things are made right and are hot like we ordered.
Order inside?
Shippensburg McDonald's is really bad. Never get what you Order When Going Thru Drive thru. Sandwiches are either cold or just thrown together, fries are cold. Two different females at the window are not presentable at the window. Marks all over their necks it's discusting to have to look at something like that. Ice cream machine is always down or being cleaned at the busiest time of the day same as sweet tea. They say they are out of it or after you pull away you find out they didn't give you ice tea.
Thanks! Your answer is awaiting moderation.